Standard Business Terms and customer information
1. Scope of Application These General Terms and Conditions (hereinafter referred to as “Terms”) apply to all contracts, deliveries, and services provided by [Lissandy Ledermoden GmbH], a leather garment producer located in Germany, Neuss (hereinafter referred to as “We,” “Us,” or the “Company”), to our customers (hereinafter referred to as “You” or the “Customer”). By placing an order with us, you agree to be bound by these Terms.
2. Orders and Contract Formation 2.1 All orders placed by You are subject to acceptance by Us. We reserve the right to refuse any order without providing any reason. 2.2 A contract is formed between You and Us once we have confirmed acceptance of Your order in writing (including email) and received payment (if it is the first year we work with each other).
3. Prices and Payment 3.1 All prices quoted are in Euros (€) and exclude applicable taxes, duties, and shipping costs, unless otherwise stated. 3.2 Payment must be made in full before the goods are dispatched (if not stated otherwisw). We accept payment through the methods specified on our website or as otherwise agreed upon in writing.
4. Delivery 4.1 We will make every effort to deliver the goods within the agreed timeframe. However, delays may occur due to circumstances beyond our control. In such cases, We will notify You promptly. 4.2 The risk of loss or damage to the goods passes to You upon delivery.
5. Warranty 5.1 (1) The statutory warranty rights are applicable.
5.2 (2) As a consumer, you are requested to promptly check the product for completeness, visible defects and transport damage as soon as it
is delivered, and promptly disclose your complaints to us and the shipping company in writing. Even if you do not comply with this request, it
shall have no effect on your legal warranty claims.
5.3 (3) Insofar as you are a business, the following difference applies to the aforementioned warranty regulations:
a) It is understood that the details provided by us and the product description provided by the manufacturer are the only things that
represent the properties and condition of the product in question. Other advertisements, blurbs and statements issued by the manufacturer
are not considered to be representative of the properties and condition of the said product.
b) If the goods are found to be faulty, we shall reserve the right to repair the goods or deliver replacements. If the defect is not removed,
you can demand a reduction in the price or withdraw from the contract at your discretion. The defect removal is applicable after a failed
second attempt, unless the circumstances prove otherwise, in particular due to the nature of the object and/or defect or other conditions. In
case of repair, we must not bear the additional costs, which arise from the transfer of the item to a place other than the place of fulfilment,
as far as the transfer does not correspond to the intended use of the item.
c) The warranty period amounts to a period of one year after delivery of the product. The reduction in time-limit does not apply:
– to damages culpably attributable to us arising from injury to life, limb or health and for other damages caused by wilful intent or gross
negligence;
– insofar as we have wilfully concealed the defect or accepted a warranty for the quality of the goods;
– to goods which are used for a building in accordance with their normal use instructions and whose defects were caused by this;
– for statutory recourse claims, which you have against us in connection with warranty rights.
6. Limitation of Liability 7.1 We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from (a) Your use or inability to use the products, (b) any unauthorized access to or use of our servers and/or any personal information stored therein, (c) any interruption or cessation of transmission to or from our services, (d) any bugs, viruses, trojan horses, or the like, which may be transmitted to or through our services by any third party.
7. Governing Law and Dispute Resolution 7.1 (1) German law shall apply. This choice of law only applies to customers if it does not result in the revocation of the protection guaranteed
by the mandatory provisions of the law of the country in which the respective customer’s usual place of residence is located (benefit-of-thedoubt
principle).
7.2 (2) If you are not a consumer, but a businessman, a legal entity under public law or an institutional fund governed by public law, our place of
business is the place of jurisdiction as well as the place of fulfilment for all services that follow from the business relationships that exist with
us. The same condition applies to situations in which you are not associated with a general place of jurisdiction in Germany or the EU, as
well as situations in which the place of residence or the usual place of residence is not known at the time of commencement of proceedings.
This has no bearing on the capacity to call upon the court associated with another place of jurisdiction.
(3) The provisions of the UN Convention on Contracts for the International Sale of Goods are explicitly inapplicable.
9. Amendments We reserve the right to modify these Terms at any time. Any changes will be effective upon posting on our website. It is Your responsibility to review these Terms periodically for updates.
By placing an order with Us, You confirm that You have read, understood, and agree to these Terms and Conditions.
Lissandy Ledermoden GmbH, Euromodam Raum A342, Anton-Kux Str. 2, 41460, Neuss, Germany. ino@lissandy.com. +49 2131 167610. www.lissandy.com
Alternative dispute resolution:
The European Commission provides a platform for the out-of-court resolution of disputes (ODR platform), which can be viewed under
https://ec.europa.eu/odr.
Last Updated: 30.10.23